Delivery & Returns
Free economy delivery to one destination on orders over R1,800 (excl. VAT) within South Africa’s major cities: Johannesburg, Pretoria, Durban, Bloemfontein, Port Elizabeth & Cape Town.
Excludes luggage, drinkware, coolers, outdoor items, gift sets and hampers.
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Same Day Delivery |
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Need your branded items delivered the same day Same-day delivery is available by arrangement with a sales representative. Please contact us to confirm Available in selected areas only. Limited to products up to 30kg and a maximum of 5 boxes per delivery. |
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Overnight Delivery |
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Need your branded items delivered next day they’re Overnight delivery is available by arrangement with a sales representative. Please contact us to confirm Available in selected areas only. Limited to products up |
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What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard Delivery |
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Free economy delivery to one destination on orders Excludes luggage, drinkware, coolers, outdoor items, gift
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Important Reminder |
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Surcharges may apply to certain supplier products and deliveries to outlying or regional areas. Free delivery is subject to size and weight restrictions; Free delivery excludes coolers, drinkware, gift sets, |
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Exchange or Return of Goods |
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No cancellations are accepted after artwork approval or once branding has commenced.
Cancelled orders may incur handling, administrative, artwork, and supplier restocking fees, which must be settled before any future orders are processed. Returns require prior written approval.
Please note that branded, customised, clearance, consumable, or perishable items are non-refundable and non-returnable.
Approved returns may attract a handling fee. Faulty goods must be reported within 5
(five) days of receipt.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
