TERMS AND CONDITIONS

1. INTRODUCTION

Welcome to GYBO (Get Your Brand On). Throughout this document and on our website, references to “GYBO”, “we”, “us” or “our” refer to Get Your Brand On.

These Terms and Conditions govern your access to and use of our website, quotations, orders, branding services, sales, and delivery of goods. By accessing our website, requesting a quotation, placing an order, or engaging our services, you agree to be bound by these Terms and Conditions.

GYBO supplies promotional products, corporate gifts, branded clothing, workwear, signage, display items, and related branding services. Certain products and services are fulfilled through approved third-party suppliers.

2. USER RESPONSIBILITY

You agree to provide accurate, complete, and up-to-date information when requesting quotations, placing orders, or submitting artwork. GYBO shall not be held liable for delays, errors, or losses arising from incorrect or incomplete information supplied by you.

3. WEBSITE USE RESTRICTIONS

Unless expressly permitted: – You may not copy, reproduce, distribute, publish, or exploit any content, images, pricing, or intellectual property from the website; – You may not misrepresent yourself as GYBO or as an authorised partner of GYBO All intellectual property remains the property of GYBO or its licensors.

4. QUOTATIONS

All quotations are valid for 7 (seven) days unless otherwise stated;
Prices are subject to stock availability, exchange rate fluctuations, and supplier pricing;
Quotations exclude delivery, artwork, setup, and branding costs unless explicitly stated;
A quotation does not constitute acceptance or confirmation of an order.

5. ORDER PLACEMENT AND ACCEPTANCE

Orders are confirmed only once written acceptance, final artwork approval, and payment (or deposit) have been received;
GYBO reserves the right to accept or reject any order;
Once confirmed, orders constitute a binding agreement and cannot be cancelled unless agreed to in writing.

Stock Availability

All products are subject to availability. Should stock become unavailable after order confirmation, GYBO will notify you and offer a suitable alternative or refund for the affected items.

Lead Times

Lead times are estimates and commence after final artwork approval and payment;
Lead times exclude weekends, South African public holidays, and supplier shutdown periods;
Delays caused by suppliers, couriers, customs, or force majeure events are beyond GYBO’s control.

6. BRANDING AND ARTWORK

Artwork Submission

Artwork must be supplied in print-ready format (vector files preferred: AI, PDF, EPS);
Non-compliant artwork may incur redrawing or setup fees;
Colours are matched as closely as possible; exact colour matching is not guaranteed.

Artwork Approval

Branding commences only after final artwork approval;
By approving artwork, you confirm that all details are correct;
GYBO is not responsible for spelling, layout, or design errors after approval; No changes are permitted after approval.

7. PRICING AND PAYMENT

Payment Terms

Payment is required in full prior to production unless otherwise agreed in writing;
Orders exceeding R40,000 (incl. VAT) may require a deposit;
Accepted payment methods include EFT and approved card payments;
Orders will not be released or dispatched until payment reflects in our account.

International Payments

International transfers may take several working days to clear. Orders will only proceed once funds are confirmed.

8. DELIVERY AND COLLECTION

Delivery costs are quoted separately unless stated;
Risk passes to the customer upon dispatch or collection;
Delivery timelines are estimates and not guaranteed; Customers using their own courier do so at their own risk; • Certain products may be restricted from air freight.

9. CANCELLATIONS AND RETURNS

Cancellations

No cancellations are accepted after artwork approval or commencement of branding;
Cancelled orders may incur handling, administrative, artwork, and supplier restocking fees;
Outstanding cancellation fees must be settled before future orders are processed. Returns
Returns require prior written approval;
Branded, customised, clearance, consumable, or perishable items are nonreturnable;
Approved returns may attract a handling fee;
Faulty goods must be reported within 5 (five) days of receipt.

10. WARRANTIES AND LIABILITY

Goods are supplied subject to manufacturer or supplier warranties;
GYBO does not warrant fitness for a specific purpose;
Liability is limited to repair, replacement, or credit at GYBO’s discretion;
GYBO shall not be liable for indirect, consequential, or economic losses.

11. INTELLECTUAL PROPERTY

All intellectual property remains vested in GYBO or its licensors. By submitting artwork or logos, you warrant that you have the legal right to use such material and indemnify GYBO against any infringement claims.

12. DISCLAIMER

The website and all content are provided “as is”. GYBO makes no warranties regarding accuracy, availability, or functionality and shall not be liable for losses arising from reliance on website content.

13. PRIVACY AND POPIA COMPLIANCE

GYBO processes personal information in accordance with the Protection of Personal Information Act (POPIA). Personal data is collected solely for business, contractual, and legal purposes. Full details are contained in our Privacy Policy.

14. FORCE MAJEURE

GYBO shall not be liable for failure or delay caused by events beyond its reasonable control, including but not limited to acts of God, supplier failure, strikes, transport disruptions, or government actions.

15. GOVERNING LAW AND DISPUTES

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be resolved by arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa.

16. GENERAL

These Terms constitute the entire agreement between the parties;
No waiver shall be deemed a waiver of any other right;
If any provision is held unenforceable, the remaining provisions shall remain valid.

Get Your Brand On (GYBO)

Errors and Omissions Excepted (E&OE)